Public Relations Archives

January 21, 2019

Your Internal Communications Can Benefit From Design Thinking

2 minute read

Many companies won’t hesitate to invest in websites with predictive content recommendations and integrated chatbots to drive sales, but do they put as much thought into the user experience they’re creating for their employees, who may spend as many as 11 hours a day interacting with technology? Are the internal systems they’re using daily the same as they were five, ten or twenty years ago? If so, it’s probably time for an update.

November 16, 2018

Is Your Employee Handbook Helping (Or Hurting) Your Retention Rate?

3 minute read

It’s hard to recover from a bad first impression. Online daters know this. Job applicants do, too. So why don’t employers?

September 24, 2018

Sometimes A Good Business Decision Is Bad for Business

2 minute read

Last week fantasy sports site FanDuel learned that sometimes the right financial decision is the worst decision for business.

June 26, 2018

Mandatory Training Doesn’t Have to Be Awful. Boost Retention With These Tips.

3 minute read

We’re spending more on training than ever before.

May 29, 2018

How Educating Customers Makes Your Utility Stronger

3 minute read

Most utilities work very hard at customer service. But to further build trust and meet shared goals, utilities need to also educate customers on resource consumption and how it impacts their rates.

JD Power Utility Rankings Customer Satisfaction

May 22, 2018

The Key to Happy Utility Customers? Initiative

3 minute read

When running an electricity, gas or water company, customers generally don’t think of you or reach out to you unless they’re discouraged and having problems.

May 15, 2018

The Crisis Communications Plan Every Community Bank Needs

4 minute read

You know what to do if a break-in occurs at your bank, but today’s financial criminals work behind a computer. Cybersecurity continues to be a threat for financial institutions of all sizes, with some even calling it the top risk for banks in 2018.

April 24, 2018

IT Is Not The First Line Of Defense. Employees Are.

3 minute read

Gas. Electricity. Nuclear power. Water. When these vital plants and networks are damaged by storms and natural disasters, lives are disrupted, even lost. Utility companies work hard to maintain their equipment to reduce the amount of impact, but these acts of God aren’t preventable.

February 14, 2018

Kristi’s Games: Celebrating A Life To Raise Awareness About Drunk & Distracted Driving

The recent deaths of Colts linebacker Edwin Jackson and Uber driver Jeff Monroe stir up a range of emotions. I’m heartbroken for the families whose lives will never be the same; I’m angry that the driver who hit them was intoxicated; and I’m frustrated that drunk and distracted driving is still so prevalent today, taking the life of one person every 52 minutes.

February 6, 2018

4 Things You Need to Know To Improve Employee Engagement in 2018

Gone are the days people spent their entire careers with one company, rising through the ranks and staying until they retire. Workers’ expectations and demands have changed dramatically, and companies that respond and adapt along with the changing landscape are the ones who will succeed. Employee engagement is vital to every company’s success, and one of the top ways to improve employee engagement is to facilitate internal communication.

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Your Internal Communications Can Benefit From Design Thinking

Is Your Employee Handbook Helping (Or Hurting) Your Retention Rate?

Sometimes A Good Business Decision Is Bad for Business

Mandatory Training Doesn’t Have to Be Awful. Boost Retention With These Tips.

The Key to Happy Utility Customers? Initiative

The Crisis Communications Plan Every Community Bank Needs

IT Is Not The First Line Of Defense. Employees Are.

Kristi’s Games: Celebrating A Life To Raise Awareness About Drunk & Distracted Driving

4 Things You Need to Know To Improve Employee Engagement in 2018

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