Join our talented team.

Join our talented team.

Check out the positions available below. And let us know how your brain, background, personality, education, musical taste, sense of humor — all your experiences, both large and small — can make us even better.

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View our current opportunities below:

Operations Director

Operations Director

JOB DESCRIPTION AND EXPECTATIONS

MEET BORSHOFF

Borshoff is where brands come to get noticed and grow. We’re a truly integrated marketing communications agency, helping clients’ businesses find and share their voices across all internal and external touchpoints.

Our success is rooted in the diverse backgrounds and specialized expertise of our team, as well as a deep understanding of people, their behaviors, and the things that matter to them. Borshoff has mastered the art of connecting people in meaningful ways for nearly 40 years, creating lasting connections between organizations and stakeholders.

At Borshoff, we value being humble, driven, people smart and authentic.

POSITION SUMMARY

The Operations Director provides management and administrative skills to ensure the agency has proper operational controls, administrative/reporting procedures, technology and systems. The position is guided by the mission and vision of the agency and works closely with the Operations team (CEO, HR and Accounting) to ensure operating efficiency and accountability, and to effectively support and grow the organization. Minorities, women, and individuals with disabilities are encouraged to apply.

ESSENTIAL FUNCTIONS

Manage Systems and Tools

  • Establish clear standard operating procedures and processes, and ensure accountability and integration across all departments through regular trainings and compliance
  • Represent the agency with partners and vendors
  • Evaluate systems and software by assessing usage and proactively planning for updates
  • Manage the relationship and serve as liaison with IT partner
  • Oversee distribution, updates and maintenance of computers and equipment
  • Make recommendations and coordinate IT purchases and special projects
  • Assist in the development of annual budget, specifically technology and operating expenses
  • Collaborate on managing vendor database and contracts
  • Collaborate on applications for various business certifications and renewals Manage Facilities and Ancillary Services
  • Coordinate with vendors and building maintenance for office maintenance, construction, repair, painting and cleaning
  • Maintain inventory of all office furniture, equipment and technology
  • Inventory, purchase and stock office supplies
  • Coordinate furniture and equipment purchases, repairs and maintenance
  • Oversee maintenance and operation of copiers, alarm and phones
  • Sort and distribute mail and prepare and send mail and packages
  • Serve as primary contact for security, keys and card access
  • Coordinate and schedule attendance for events
  • Perform general administrative duties as necessary

Manage Risk

  • Work with HR, Accounting and legal counsel on business contracts, risk management measures and client/vendor agreements
  • Manage Supplier Diversity vendors, usage and compliance
  • Gather and present insights on business operations through data and reporting
  • Identify gaps in process and recommend improvements

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in business or related field
  • 7-10 years of strong operational experience

COMPETENCIES

  • Strong written and verbal communications skills
  • Knowledge and understanding of office computer technology
  • Proficient in Microsoft Word, Excel, and Outlook
  • Strong organizational skills and eye for detail
  • Ability to prioritize responsibilities and work in a timely fashion
  • Ability to work in a fast-paced environment, under pressure

BENEFITS

  • 401(k)
  • Medical Insurance
  • Dental insurance
  • Vision insurance
  • Flexible schedule
  • HSA
  • Life insurance
  • Paid time off
  • STD
  • LTD

FLEX WORK

Our agency has adopted a hybrid work policy to allow all flexibility in choosing a work environment suitable to individual needs and for optimal productivity.

How to Apply

Email resume to: [email protected]