Author Katherine Coble, APR
Employees crave feedback—96% say they want it! But let’s be honest… giving and receiving feedback can be awkward. 😬 In this episode of “In the Loop”, Katherine is tackling the art of feedback—how to do it well, when to give it, and why it matters.
Inspired by Radical Candor by Kim Scott, Katherine explores how to balance caring personally while challenging directly (without being too harsh… or too nice). Plus, we’re sharing the “Four F’s of Feedback”—a simple formula to make your feedback clear, actionable, and actually helpful. 🎯
Key Takeaways
- Feedback drives engagement: Employees who receive the right amount of feedback are the most engaged.
- Feedback should be immediate: Giving feedback as close to the event as possible makes it more effective.
- Leaders must also ask for feedback: Creating a culture of feedback starts with leaders modeling openness to receiving it.
- Balance care with challenge: Inspired by Radical Candor, leaders must care personally while challenging directly.
- The “Four F’s of Feedback” framework: Frame the conversation, focus on the future, allow for feelings, and follow up.