Consumers have been banking online for more than 20 years, yet they regularly face outdated technical infrastructures. That frustrates users who expect digital experiences with their banks to be exceptional.
When it comes to banking, consumers want a frictionless experience, so it’s no wonder financial technology (FinTech) has pulled market share from regional banks. The majority of FinTech users are millennials, and regional banks can win these customers—some of whom have never opened an account with a legacy bank—with a combination of compelling marketing messages and technology investments.
As the healthcare industry shifts to a value-based system, the need to increase patient engagement is at the forefront. After all, a growing body of evidence supports the notion that improved patient engagement is directly linked to positive outcomes and lower costs.
Before we reveal the latest patient engagement trends and strategies it’s important to quickly discuss what factors drive patient engagement.
There are only so many perfect Fridays; inclement weather, end of week deadlines, or team building exercises could be lurking around the corner. Any of those could spoil routine Friday trips to Sun King Brewery, our new neighbor down Ohio Street.
Jennifer Young Dzwonar, Katherine Coble, Karen Alter, and Jennifer Berry (left to right) traveled different paths to and within Borshoff, and each brings a distinct personality and skillset to the job. But all arrived at the same place: principals, partners, boss ladies, Borshoff’s owners.
- Mandatory Training Doesn’t Have to Be Awful. Boost Retention With These Tips.
- Why You Should Arm All Employees with Marketing Messages and Sales Strategies
- How Community Banks Can Sell Loans to Millennials
- Banks Must Update Digital Infrastructure to Improve Customer Experience
- How Educating Customers Makes Your Utility Stronger